American Express Centurion Lounges Rank #1 in US Customer Satisfaction
American Express Centurion Lounges have topped J.D. Power’s latest ranking of US airport lounges. The network scored 782 out of 1,000, placing it at the highest spot for customer satisfaction. The company also plans to expand with a new location at Newark Liberty International Airport in 2026.
J.D. Power recently released its annual report on airport lounge satisfaction. American Express Centurion Lounges led the list, praised for their premium offerings and service quality. The network is known for features like speakeasies, Equinox Body Labs, and chef-led dining programs.
The top ranking reflects customer approval of the lounge’s amenities and service standards. With new locations planned, American Express is reinforcing its position in the premium airport lounge market. The 2026 opening at Newark will mark the network’s continued growth.
