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Audience Defender of our Site Now: Beatriz Ariño

Starting August 18th, Journalist Beatriz Arín takes on the role of our Listeners' Advocate on our site.

"Beatriz Ariño now serves as the Advocate for the Readers on our platform"
"Beatriz Ariño now serves as the Advocate for the Readers on our platform"

Audience Defender of our Site Now: Beatriz Ariño

New Ombudsman of the Website: Beatriz Arinón Takes on the Challenge

Background: Beatriz Arinón, a seasoned journalist with over [number] years of experience in the communication industry, is set to commence her role as the new Ombudsman of the website on August 18th. Throughout her career, she has worked as a reporter, editor, and presenter for various programs on the website, including 'Los Desayunos de TVE', 'La Hora de La 1', and Madrid News of TVE. Arinón has also been associated with the Corporation for several decades, particularly with the News Services. Her academic credentials include a degree in Information Sciences from the University of Navarra.

Goals: Arinón intends to continue the work of her predecessors, bringing public radio and television closer to citizens and contributing to improving it through debate and constructive criticism. As Ombudsman, her main goals include: - Strengthening transparency and accountability within the website's operations. - Promoting open and constructive communication between users and the site's management. - Ensuring that content and policies adhere to ethical standards and respect users’ rights. - Implementing user feedback mechanisms to continuously improve the platform. - Serving as an independent mediator to resolve disputes and misunderstandings impartially. - Contributing to a culture of trust and respect within the online community.

Arinón is committed to making the platform a more trustworthy and user-friendly space, where every voice can be heard and addressed respectfully.

Continuing the Legacy: Rosa María Molló, who is stepping down as Ombudsman to take over '24 horas' of RNE, is proud of the conversation maintained with the public during her term. She has made an effort to explain changes, adopt a more empathetic and direct communication style, and increase transparency in information. Molló values the increased number of requests handled by the Ombudsman during her tenure and expresses confidence in the commitment of the Ombudsman's team to the public service and continuing to build the website.

A Career in Journalism: Arinón's career in journalism spans over [number] years, during which she has held various roles within the Corporation. She was the head of the Society area in Telediarios, edited Canal 24 horas, and coordinated 'Los Desayunos de TVE' and the program 'La Hora de La 1'. Arinón was also deputy editor of international news and directed and presented the analysis program 'El Mundo en 24 horas'. Additionally, she has spent most of her professional career on the website, working as a reporter, editor, and presenter for various programs.

Arinón acknowledges the complexity of her role due to the speed at which communication media change and the interests and demands of the audience. She is determined to meet these challenges head-on and ensure that the website remains a trusted and user-friendly platform for all.

  1. Beatriz Arinón, in her new role as Ombudsman, aims to introduce user feedback mechanisms to continuously improve the platform, particularly in sections like fashion-and-beauty, food-and-drink, lifestyle, home-and-garden, and shopping.
  2. Arinón's focus as Ombudsman also extends to fostering open communication between users and the site's management regarding travel-related content and the coverage of relationships and pets.
  3. In addition to addressing user concerns about cars, Arinón is also dedicated to ensuring that content and policies on the platform adhere to ethical standards and respect users’ rights.
  4. Following her predecessor's approach of promoting constructive debate and transparency, Arinón plans to serve as an independent mediator for disputes and misunderstandings, helping to create a culture of trust and respect in car-related discussions and beyond.
  5. As a seasoned journalist, Arinón is well aware of the fast-paced evolving nature of the communication industry and is prepared to meet these challenges, ensuring that the platform remains a reliable source for diverse interests, including travel, cars, pets, and more.

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