India's leading air carrier debuts Abu Dhabi's City Check-in service, offering it for free on Monday.
IndiGo Passengers in Abu Dhabi Can Now Use City Check-in Service
Starting from August 11, 2025, IndiGo passengers flying from Abu Dhabi can make use of the City Check-in service. This innovative service aims to reduce congestion at the airport and provide travellers with a more relaxed pre-flight experience.
IndiGo passengers can drop off their bags between 24 and 4 hours prior to flight departure at Morafiq's facilities. The service is currently available at four locations in Abu Dhabi: Abu Dhabi Cruise Terminal (open 24/7), Yas Mall (10 AM – 10 PM), and Mussafah (10 AM – 10 PM). The Cruise Terminal offers round-the-clock service, while the other locations operate during specific hours.
Passengers can check in their baggage and collect boarding passes at these city terminals. IndiGo flyers will be offered complimentary check-in services on the inaugural day, i.e., August 11.
Titten Yohannan, Chairman of Morafiq Aviation Services LLC and OACIS Middle East, stated the partnership's shared commitment to innovation, efficiency, and customer satisfaction. Morafiq Aviation Services is a wholly owned subsidiary of Off Airport Check In Solutions (OACIS).
From September 1, IndiGo passengers will also be able to use the City Check-in service at an additional location in Al Ain. Other airlines already served at the facilities include Etihad Airways, Air Arabia, EgyptAir, and Wizz Air.
For more details about the City Check-in service for IndiGo passengers in Abu Dhabi, call: 800 667 2347 (toll-free). This service is set to make travel more convenient for IndiGo passengers, allowing them to travel luggage-free to Zayed International Airport.
[1] IndiGo Press Release [2] Morafiq Aviation Services Press Release [3] Gulf News Article [4] Khaleej Times Article
- IndiGo's City Check-in service expansion in Abu Dhabi now includes travel to Al Ain from September 1, joining other airlines like Etihad Airways, Air Arabia, EgyptAir, and Wizz Air that already offer the service.
- Apart from the convenience of luggage-free travel to Zayed International Airport, IndiGo passengers can also enjoy the benefits of news, business, and lifestyle experiences within Abu Dhabi, thanks to the city's diverse offerings.
