United Airlines Launches Pilot Program for Improved Wheelchair Accessibility
United Airlines is set to enhance wheelchair accommodation with a pilot program at George Bush Houston Intercontinental Airport. This six-month initiative aims to improve the travel experience for passengers with mobility needs.
Last year, United Airlines transported around 150,000 wheelchairs. To better serve these passengers, the airline will introduce a new flight filter tool on its website. This tool will prioritize flights based on aircraft cargo hold door size, ensuring a better fit for wheelchair dimensions.
In this pilot program, United Airlines may offer specialized seating onsite or reimburse travelers for transportation expenses incurred due to wheelchair damage or delay. Additionally, if a traveler needs to book a more expensive flight to accommodate their wheelchair size, United Airlines will refund the fare difference.
United Airlines' pilot program at George Bush Houston Intercontinental Airport is a step towards better wheelchair accommodation. The airline encourages passengers to stay updated through their official website and social media for the latest developments in accessibility.
